000			00890nam a22002177a 4500
003			OSt
005			20230523101749.0
008			230523b |||||||| |||| 00| 0 eng d
020			_a9780470193440
040			_aDLC _ben _cDLC
050			_aDUCE HD57.7.P492
245			_aThe Pfeiffer book of successful conflict management tools : _bthe most enduring, effective and valuable training activities for managing workplace conflict / _cedited by Jack Gordon.
260			_aSan Francisco: _bPfeiffer, _c2003.
300			_axviii, 430 p. : _bill. ; _c23 cm.
500			_aIncludes bibliographical references.
650			_2Social Science _aConflict management _bStudy and teaching
650			_2Social Science _aConflict management _bProblems,exercises
650			_2Social Science _aEmployees _bTraining of Problems, exercises
700			_aGordon, J _eEditor _qJack Gordon
942			_2lcc _cBK _n0
999			_c2724 _d2724