Includes bibliographical references and index

Communication skills refer to the art and also the science of good conversation. It includes the use of signs, symbols, words, etc. to convey the message. The process of communication includes sender, encoding the message, sending the message, receiving the message, receiver, decoding the message and the interpretation of message. This book elucidates new techniques and their applications in a multidisciplinary approach. It studies, analyses and upholds the pillars of communication skills and its utmost significance in modern times. For all those who are interested in the field of communication skills, this textbook can prove to be an essential guide.