TY  - BOOK
AU  - Courage, C.
AU  - Catherine Courage and Kathy Baxter
TI  - Understanding your users: a practical guide to user requirements methods,tools and techniques
SN  - 9781558609358
AV  - DUCE DS34870 
PY  - 2005///
CY  - Amsterdam
PB  - Elsevier
KW  - History
KW  - Practical guide to users requirements
KW  - Methods,tools & techniques
N1  - Includes appendix,glossary and index
N2  - Today many companies are employing a user-centered design (UCD) process, but for most companies, usability begins and ends with the usability test. Although usability testing is a critical part of an effective user-centered life cycle, it is only one component of the UCD process. This book is focused on the requirements gathering stage, which often receives less attention than usability testing, but is equally as important. Understanding user requirements is critical to the development of a successful product
ER  -