TY  - BOOK
AU  - Evans D.
AU  - Hearn M.
AU  - Uhlemann M.
AU  - Ivey A.
TI  - Essential interviewing: a programmed approach to effective communication
SN  - 9780840034724
AV  - DUCE BF637.15E87 
PY  - 2011///
CY  - Asia
PB  - bBrooks/Cole
N1  - Includes index
ER  -