Baxter, K. <br/><br/>
Understanding your users:  a practical guide to user research methods/ 
Kathy Baxter; Catherine Courage and Kelly Caine 
 - 2nd 
 - Amsterdam:  Elsevier,  2015. 
 - xxxiv, 534p.:  ill.;  24 cm. 
<br/><br/> Includes Appendix, glossary and index. 
<br/><br/><label>ISBN: </label>9780128002322 
<br/><br/><label>Subjects--Topical Terms: </label><br/>History
<br/><br/><label>LC Class. No.: </label>DUCE DS28794