The Pfeiffer book of successful conflict management tools :   the most enduring, effective and valuable training activities for managing workplace conflict /  
edited by Jack Gordon. 
 - San Francisco:   Pfeiffer,   2003. 
 - xviii, 430 p. :  ill. ;   23 cm. 
<br/><br/> Includes bibliographical references. 
<br/><br/><label>ISBN: </label>9780470193440 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conflict management  Study and teaching <br/>Conflict management Problems,exercises <br/>Employees  Training of Problems, exercises 
<br/><br/><label>LC Class. No.: </label>DUCE HD57.7.P492