TY  - BOOK
AU  - Schnurr,stephanie
AU  - Cater, R.
AU  - Cook, G.
TI  - Exploring professional communication: language in action 
SN  - 9780415584838 
AV  - DUCE P94 .7S36
PY  - 2013///
CY  - New york, 
PB  - Routledge
N1  - includes glossary, bibliographic reference and index
ER  -