The Pfeiffer book of successful conflict management tools : the most enduring, effective and valuable training activities for managing workplace conflict /

The Pfeiffer book of successful conflict management tools : the most enduring, effective and valuable training activities for managing workplace conflict / edited by Jack Gordon. - San Francisco: Pfeiffer, 2003. - xviii, 430 p. : ill. ; 23 cm.

Includes bibliographical references.

9780470193440


Conflict management Study and teaching
Conflict management Problems,exercises
Employees Training of Problems, exercises

DUCE HD57.7.P492